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Biamp

Biamp Apprimo TEC-X 2000 3.8-inch Room Control Panel – 920-10862-10000

MPN 920-10862-10000;920-10862-20000 SKU 920-10862-10000-C-X-2000-920-10862-20000

The Biamp Apprimo TEC-X 2000 is a networked room control panel designed for Biamp Tesira systems. Featuring a 3.8-inch capacitive touch display and PoE power, it simplifies AV management. SmartRooms Oman supplies this device for corporate and educational projects across the Sultanate.

Warranty
5 years

Pricing

Price on request in OMR

Include in your quote
WhatsApp
Written quote usually within one business day Download datasheet (PDF)
  • Written quotation in OMR

    Pricing, availability and warranty on one document.

  • Manufacturer warranty

    Terms confirmed on your quotation.

  • All 11 governorates

    Delivered from Muscat to Dhofar.

  • Quotations in Arabic & English

    Ask for Arabic, English or both.

The product, in detail.

Screen and picture

Screen Size
3.8 inch

Touch and writing

Touch Technology
PCAP

Weight and power

Weight
136 g
Colour
White
Power Consumption
< 2 W (maximum)
Operating Temperature
0 to 40 °C

Description

This white control panel connects directly to Ethernet networks, eliminating the need for separate power adapters. It supports daisy-chaining up to four devices on a single CAT5e or higher cable. The high-contrast LCD adjusts brightness automatically to ambient light levels, ensuring readability in Muscat boardrooms or Salalah meeting spaces.

Programming is handled entirely within the Tesira design software, allowing up to 12 custom on-screen buttons for booking and system control. The device includes an assignable LED status bar for mute and system state feedback. It operates on IEEE 802.3at Class 3 PoE, drawing less than 2 W maximum power.

Installed in Nizwa offices or Sohar universities, this unit delivers reliable TTP command support for seamless integration. It is TAA compliant and carries CE, UL, and RoHS certifications. SmartRooms Oman provides tender support with datasheets for government requirements and covers all 11 governorates.

Ideal for: Meeting room booking and AV control in Omani schools, universities, ministries, and corporate offices in Muscat, Sohar, and Salalah.

  • Capacitive Touch Interface – Features a 3.8-inch high-contrast LCD with PCAP touch technology for clear status messages and button control.
  • PoE Power Supply – Operates via IEEE 802.3at Class 3 PoE, requiring only a single CAT5e/CAT6 cable for both data and power.
  • Tesira Integration – Fully compatible with Biamp Tesira systems, supporting all TTP commands for comprehensive room automation.
  • Configurable Feedback – Includes an assignable LED light bar to provide visual feedback for mute status and system states.
  • Daisy-Chain Capability – Allows up to four devices to be connected in series, simplifying installation in larger conference setups.
  • Certified Compliance – Meets TAA, CE, UL, C-UL, FCC Part 15B, and RoHS standards for global and regional deployment.
  • Easy Programming – On-screen button functions are defined directly in the Tesira design software without complex hardware configuration.

Specifications

Manufacturer specifications · confirmed on your quotation

Display

Screen Size
3.8 inch

Touch

Touch Technology
PCAP

Connectivity

Ethernet
RJ-45, Cat 5e and above

Physical & warranty

Weight
136 g
Colour
White
Power Consumption
< 2 W (maximum)
Operating Temperature
0 to 40 °C
Certifications
TAA compliant, CE marked, UL and C-UL listed, FCC Part 15B, RoHS
Warranty
5 years

Other

Type
Room Control Panel
Key Features
PoE powered, 3.8-inch capacitive touch LCD, up to 12 on-screen buttons, ambient light brightness, LED status bar, daisy chain up to four devices, Tesira design software programming, TAA compliant
Compatible Models
Biamp Tesira systems
More Information
Display type: High-contrast capacitive touch LCD | Controls: Up to 12 on-screen buttons | PoE: PoE (IEEE 802.3at Class 3, 15 W) | Protocols: TTP (all commands)

Complete the room

One quotation for the whole setup.

Select what else the room needs — we will price it together, with delivery and installation.

Delivery & installation in Oman

Delivered to Muscat, Salalah, Sohar, Nizwa and every other governorate, with installation available through our partner teams. Lead time for this model is confirmed on your written quotation.

Stock held in Muscat for fast-moving models — ask for current availability.

Questions about ordering

How do I get a price?
Ask for a written quotation. Use Request pricing on any product page, WhatsApp +968 9664 1360 or email sales@smartrooms.me with the model or part number, the quantity, the delivery location in Oman and whether installation is needed. The quotation covers pricing, availability, warranty and installation options.
Do you deliver across Oman, and how long does it take?
Yes — to Muscat, Salalah, Sohar, Nizwa and the other governorates. Lead time depends on the model, quantity and configuration, so it is confirmed in writing on the quotation and again when your purchase order is acknowledged.
Do you install?
Yes. Installation is available across Oman through our partner installation teams. Its scope — mounting, cabling, positioning, commissioning and handover — is written into the quotation, so anything outside it is clear before the visit.
What warranty applies?
The manufacturer's warranty applies, with the terms confirmed on your quotation. The quotation states the warranty holder, period and service level, and we coordinate any claim with the manufacturer or its authorised service partner on your behalf.
Do you support government tenders?
Yes. We quote tender quantities and supply what a tender file needs: an itemised quotation addressed to your entity, manufacturer datasheets, technical compliance sheets, the delivery and installation scope, and a warranty statement.
Can I get the quotation in Arabic?
Yes — in Arabic, English or both. Manufacturer datasheets are usually published in English.
Can SmartRooms Oman provide a quotation for the Biamp TEC-X 2000?

Yes. We provide itemised quotations in Omani Rial with VAT shown. Our team responds within one business day. Quotations include hardware, delivery, and labour for installation across the Sultanate.

Is this device compatible with existing Biamp Tesira systems?

Yes. The TEC-X 2000 is designed specifically for Biamp Tesira systems. It supports all TTP commands and integrates via Ethernet. Programming is done through the Tesira design software.

Does the product meet US Trade Agreement Act requirements?

Yes. The Biamp Apprimo TEC-X 2000 is TAA compliant. This makes it suitable for government tenders and international projects requiring trade agreement adherence.

How is the device powered?

It uses PoE (IEEE 802.3at Class 3), consuming up to 15 W. Maximum power consumption is under 2 W. This allows installation with a single CAT5e or CAT6 cable.

What warranty coverage is included?

The manufacturer provides a 5-year warranty. SmartRooms Oman acts as an authorised reseller and can assist with documentation for warranty claims if required.