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Panasonic

Panasonic AW-HE20 Remote PTZ Camera – AW-HE20

SKU AW-HE20

The Panasonic AW-HE20 is a compact 12× optical zoom PTZ conference camera delivering Full HD video via HDMI, 3G-SDI, and IP. SmartRooms Oman supplies this versatile unit for meeting rooms in Muscat, Sohar, and Salalah, providing detailed quotations and tender documentation.

Resolution
Full HD

Pricing

Price on request in OMR

Include in your quote
WhatsApp
Written quote usually within one business day Download datasheet (PDF)
  • Written quotation in OMR

    Pricing, availability and warranty on one document.

  • Manufacturer warranty

    Terms confirmed on your quotation.

  • All 11 governorates

    Delivered from Muscat to Dhofar.

  • Quotations in Arabic & English

    Ask for Arabic, English or both.

The product, in detail.

Size, weight and mounting

Tilt
-30° to 90°
Dimensions
165.1 × 176.2 × 176.1 mm (W x H x D)
Weight
Approx. 1.9 kg (excluding ceiling mounting bracket)
Mounting Type
Desktop or ceiling suspended (hanging)

Description

Designed for teleworking and online classes, the AW-HE20 combines a 1/2.8-type MOS sensor with a wide 71° viewing angle. This allows clear coverage of huddle spaces and larger meeting rooms without requiring extensive installation space. The camera supports simultaneous video output, ensuring compatibility with existing professional workflows in Omani ministries and corporations.

Connectivity is simplified through PoE+ support, delivering power, control, and video over a single cable. The unit also features USB video capability via the PTZ Virtual USB driver, enabling direct integration with platforms like Panopto. For live broadcasting, RTMP/RTMPS protocols allow direct streaming to services such as YouTube Live. SmartRooms Oman covers all 11 governorates, from Musandam to Dhofar, for delivery and installation.

Ideal for: Omani schools, universities, and corporate offices in Muscat, Salalah, and Nizwa requiring high-quality video for online meetings and hybrid learning.

  • Optical Zoom Lens – Features a 12× optical zoom lens with a horizontal viewing angle ranging from 71.0° (wide) to 6.0° (tele) for flexible framing.
  • Multi-Interface Output – Provides simultaneous Full HD 1080p output via HDMI, 3G-SDI, and IP protocols for versatile integration into conference systems.
  • PoE+ Connectivity – Supports IEEE 802.3at PoE+ for power, control, and video transmission over a single LAN cable, reducing cabling complexity.
  • USB Video Support – Enables video and audio capture via USB Type-C using the PTZ Virtual USB driver, compatible with standard video conferencing software.
  • Compact Form Factor – Measures 165.1 × 176.2 × 176.1 mm and weighs approximately 1.9 kg, allowing discreet desktop or ceiling mounting in small spaces.
  • Direct Live Streaming – Includes RTMP and RTMPS protocol support for direct live streaming to online broadcasting services without additional encoding hardware.

Specifications

Manufacturer specifications · confirmed on your quotation

Display

Resolution
1920 × 1080 (Full HD), 1280 × 720, 640 × 360
Viewing Angle
Horizontal 71.0° (wide) to 6.0° (tele)

Connectivity

Connectivity Options
HDMI × 1, 3G-SDI × 1, LAN (RJ45) × 1, USB Type-C × 1, RS-232C × 2 (in / out), RS-422 × 1, MIC/LINE input × 1, DC IN × 1

Camera & audio

Camera
1/2.8-type MOS sensor, approx. 8.46 MP, 12× optical zoom
Zoom Type
12× optical; i.Zoom 1.33×; digital extender 1.4× and 2×

Physical & warranty

Dimensions
165.1 × 176.2 × 176.1 mm (W x H x D)
Weight
Approx. 1.9 kg (excluding ceiling mounting bracket)
Mounting Type
Desktop or ceiling suspended (hanging)
Tilt
-30° to 90°
Rotation
Pan ±170°
Colour
White (AW-HE20W) or black (AW-HE20K)
Operating Temperature
0 to 40 °C

Other

Type
PTZ Conference Camera
Key Features
12× optical zoom, Full HD H.264 and MJPEG, PoE+ single cable, USB video via PTZ Virtual USB driver, HDMI and 3G-SDI, RTMP live streaming
More Information
Speed: Manual 0.1°/s to 100°/s; preset up to 200°/s | PoE: PoE+ (IEEE 802.3at), 42.5 to 57 V DC | Power source: 12 V DC (supplied AC adaptor) or PoE+ | Protocols: HTTP, RTSP, RTP, RTMP, RTMPS, DHCP, DNS, NTP (IPv4 and IPv6)

Complete the room

One quotation for the whole setup.

Select what else the room needs — we will price it together, with delivery and installation.

Delivery & installation in Oman

Delivered to Muscat, Salalah, Sohar, Nizwa and every other governorate, with installation available through our partner teams. Lead time for this model is confirmed on your written quotation.

Stock held in Muscat for fast-moving models — ask for current availability.

Questions about ordering

How do I get a price?
Ask for a written quotation. Use Request pricing on any product page, WhatsApp +968 9664 1360 or email sales@smartrooms.me with the model or part number, the quantity, the delivery location in Oman and whether installation is needed. The quotation covers pricing, availability, warranty and installation options.
Do you deliver across Oman, and how long does it take?
Yes — to Muscat, Salalah, Sohar, Nizwa and the other governorates. Lead time depends on the model, quantity and configuration, so it is confirmed in writing on the quotation and again when your purchase order is acknowledged.
Do you install?
Yes. Installation is available across Oman through our partner installation teams. Its scope — mounting, cabling, positioning, commissioning and handover — is written into the quotation, so anything outside it is clear before the visit.
What warranty applies?
The manufacturer's warranty applies, with the terms confirmed on your quotation. The quotation states the warranty holder, period and service level, and we coordinate any claim with the manufacturer or its authorised service partner on your behalf.
Do you support government tenders?
Yes. We quote tender quantities and supply what a tender file needs: an itemised quotation addressed to your entity, manufacturer datasheets, technical compliance sheets, the delivery and installation scope, and a warranty statement.
Can I get the quotation in Arabic?
Yes — in Arabic, English or both. Manufacturer datasheets are usually published in English.
Does SmartRooms Oman provide quotations for the Panasonic AW-HE20?

Yes. SmartRooms Oman provides itemised quotations in Omani Rial with VAT shown. Quotations are prepared within one business day and can be issued in Arabic, English, or both, covering hardware, delivery, and labour across all 11 governorates.

Can this camera be used for government tenders in Oman?

Yes. SmartRooms Oman supports tender submissions for government entities by providing necessary datasheets and compliance statements. The team can confirm availability or recommend current successors if this model is discontinued.

What is the maximum optical zoom on the AW-HE20?

The Panasonic AW-HE20 features a 12× optical zoom lens. It also supports i.Zoom 1.33× and digital extenders of 1.4× and 2×, providing a total zoom capability suitable for various room sizes in Oman.

Does the AW-HE20 support Power over Ethernet?

Yes, the camera supports PoE+ (IEEE 802.3at), allowing power, control, and video to be transmitted over a single LAN cable. It also accepts 12 V DC power via a supplied AC adaptor.

Is installation service available outside Muscat?

Yes. SmartRooms Oman covers all 11 governorates, from Musandam to Dhofar. Delivery and installation are handled by partner teams, with one quotation covering hardware, logistics, and labour costs for locations in Sohar, Salalah, and Nizwa.